Providing Energy that's Affordable, Reliable and Clean
FPL's typical residential customer bill is nearly 30% below the national average and lower than 45 states. How do we do it? We're making smart investments on behalf of our customers that continue to deliver improved service at a lower cost.
A Stronger, Smarter Grid
Our energy grid is the most advanced in the country, more responsive, reliable and efficient than ever before. FPL's investments in smart technology and reliability improvements help us detect, prevent and reduce power interruptions for customers, helping to keep the lights on in good weather and bad. Cleaner, more reliable service while keeping bills low is a direct result of the smart investments we've made on behalf of our customers.
Clean Energy
FPL's investments in affordable clean energy infrastructure, which includes adding advanced technologies and phasing out older coal-fired and oil-burning power plants, has saved customers nearly $10 billion in fossil fuel costs since 2001.
Safety
Safety is paramount with all employees and partner crews, who work every day honoring our company philosophy that all injuries are preventable.
Increased Reliability
The installation of more than 110,000 intelligent devices on FPL's energy grid means even better reliability and shorter power outages if they do occur.
Ready to Respond
FPL was able to restore power to more than 2 million customers in one day following Hurricane Irma in 2017 and to all 4.4 million customers impacted by the storm in 10 days. This compares to the 18 days it took the company to restore power after Hurricane Wilma – the last major storm to hit FPL’s service area prior to Hurricane Irma.
Emergency Preparedness
Our employees participate in drills throughout the year to prepare for emergency situations such as storm, cyber and capacity shortfall incidents. In 2019, more than 3,000 employees participated in FPL's annual storm drill.
Cybersecurity
We take security seriously at NextEra Energy -- both at our facilities and online. We have a comprehensive cybersecurity monitoring program for all of our computer networks and are actively involved in cybersecurity-related matters, including establishing a cybersecurity culture at NextEra Energy and educating our employees about the importance of being cyber aware. In 2018, all employees were required to complete a cybersecurity and data privacy training course focused on building techniques for maintaining cyber awareness at work, at home and while traveling.
We have made it a priority to protect our power networks and customer data from all forms of intrusion, including cyberincidents, that could threaten to disrupt operations or cause harm to customers. That's why we build and maintain strict security safeguards into the power grid. Our Advanced Cyberdefense Center, a state-of-the-art facility that is home to our world-class cybersecurity team, monitors more than 40,000 systems to detect cyberthreats and respond to potential incidents. The team processes approximately 1,200 cyber intelligence reports each month to understand existing and emerging threats that may affect our company.
The safe, secure delivery of electrical service is paramount. Our comprehensive, defense-in-depth approach imposes security at every layer and our standards for cybersecurity exceed those set by the industry.