While the cost of everyday items has gone up in recent years, our bills are actually lower today than they were 10 years ago. FPL's typical 1,000-kWh residential customer bill is approximately 25 percent below the national average and, in 2016, was the lowest in Florida among reporting utilities for the seventh year in a row.
How do we do it? We’re making smart investments on behalf of our customers that continue to deliver improved service at a lower cost.
Safety is paramount with all employees and partner crews, like this line specialist working to restore power after Hurricane Irma.
The installation of automated switches on our electric system means even better reliability and shorter power outages if they do occur.
Our crews often work well into the night to restore service to customers.
Our employees carry out regular storm drills at our command centers to prepare for widespread emergency outages.
We take security seriously at NextEra Energy – both at our facilities and online. We have a comprehensive cybersecurity monitoring program for all of our computer networks and are actively involved in cybersecurity-related matters.
We have made it a priority to protect our power networks and customer data from all forms of intrusion – including cyberincidents – that could threaten to disrupt operations or cause harm to customers. That’s why we build and maintain strict security safeguards into the power grid.
The safe, secure delivery of electrical service is paramount. Our comprehensive, defense-in-depth approach imposes security at every layer and our standards for cybersecurity exceed those set by the industry.